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Frequently Asked Questions
We understand that starting mental health care can come with questions. Below are answers to some of the most common questions about our services, appointments, and what to expect.
What services do you offer?
We provide comprehensive psychiatric evaluations, medication management, and personalized, collaborative care for adults seeking mental health support.
Who do you treat?
We provide care for adults (18+) experiencing a range of mental health or behavioral health concerns.
Do I need a referral to schedule an appointment?
In most cases, a referral is not required. You can contact us directly to schedule a consultation. If your insurance requires a referral, we recommend checking with your provider.
What happens during a psychiatric evaluation?
A psychiatric evaluation is a thorough assessment where we discuss your symptoms, medical history, and personal experiences.
This helps us better understand your needs and develop a personalized treatment plan.
Do you offer telehealth appointments?
Yes, we offer secure telehealth visits for patients across Massachusetts, as well as in-person appointments.
How long are appointments?
Appointment length may vary depending on the type of visit. Initial evaluations are typically longer, while follow-up visits for medication management are usually shorter.
How often will I need to be seen?
This depends on your individual needs and treatment plan. We will work together to determine a schedule that best supports your care.
Do I have to take medication?
No. Medication is only recommended when appropriate and is always discussed collaboratively. Your treatment plan will be tailored to your preferences and needs.
What if my medication needs to be adjusted?
We provide ongoing monitoring and support. Adjustments can be made as needed to ensure your treatment remains safe and effective.
Do you accept insurance?
Yes, we currently accept:
Aetna
Cigna (Evernorth Behavioral Health)
Blue Cross Blue Shield (BCBS)
-BCBS PPO
-HMO Blue
-Indemnity
-Medicare HMO Blue
-Medicare PPO Blue
We are in the process of expanding our accepted insurance plans and expect to offer additional options in the near future. Please contact our office to confirm the most up-to-date coverage information.
Do you offer private pay options?
Yes, private pay visits are available, including sliding scale options based on individual circumstances.
How do I schedule an appointment?
You can schedule an appointment by contacting us via phone or email. We will guide you through the next steps.
What should I expect for my first visit?
Your first visit will focus on understanding your concerns, discussing your history, and beginning to develop a personalized treatment plan.
Still Have Questions?
If you have additional questions or would like more information, we’re here to help.
Ginisi Psychiatric & Behavioral Health Services, PLLC
Providing compassionate, evidence-based psychiatric care for adults in Northborough, Massachusetts. Appointments are available in person and through secure telehealth visits across Massachusetts.
Contact Information
Phone: 508-375-7851
Fax: 508-375-7858
Email: Ginisipbhs@gmail.com
Address:
300 West Main St
Building B
Northborough, MA 01532